Haupthaus Schönblick (SVH118) Apartment 4

- JUST SUFFICIENT CLEANING - ABSENT WIFI - KITCHEN ACCESSORIES: various pots and pans not present, unable to cook SATELLITE TV OFF NON-Italian speaking STAFF, with extreme difficulty in communicating

Great house, close to the slopes, helpful landlord, simple but fine.

my family and I had a great time. Good reception. Large, well-equipped and very clean apartment. Ample parking. Ideal location for trips to South Tyrol but also to neighboring states, Switzerland and Austria are one step away and Bavaria is only 2 hours by car.

We had booked a ground floor apartment, the living room of which, according to the photo, had a window behind the corner seat. In fact, the room was in the basement. There was a skylight above the seating area so that the residents of the apartments above could see in. For the promising landlord and Interchalet we were the only guests who would complain about it. The caretaker was angry with us after our complaint. Since he only speaks Italian, he suddenly storms into the apartment to pantomime his concerns. Amenities poor: drinking glasses, cooking pot, bowl were not available upon arrival, no working wifi, no hot water one evening. Only after further enquiry, Interchalet admitted that the apartment was indeed misadvertised and refunded us 20%. I had to ask twice for the review link and it was only after that that I was told the link would be sent to us in a week. This delaying tactic minimizes the number of bad reviews. Interchalet also reserves the right to withhold bad reviews until the matter has been clarified. This also demotivates me to write a review at all.

SUPER