Dear Sir or Madam, after having booked through Interchalet for almost 20 years (with positive experiences), we unfortunately have to express our dissatisfaction this time: 1. Key handover on 02.09.2024 was not reachable by phone 2. Cleanliness of the apartment poor, see pictures 3. Cleanliness in the pool area poor, see pictures 4. Condition of the inventory at the pool poor, see pictures