Self-Catering West Gate in Embleton

Mr Mcevoy

May 2019

West Gate is in a great location and the owner had mown paths down to the beach and the village, which was very useful for going walking.. The property is finished to a high standard, especially the bathroom. However, it's much smaller than the photos suggest; you can't open the washing machine or walk round the table without moving the sofas, and the bedrooms are tiny. Okay for a couple, but four adults would be dreadfully cramped. The sofas and bed linen are cheap and not of the quality I would expect in a self-professed luxury cottage. We stayed for 2 weeks and the owner said we would have to pay an additional charge to have clean bed linen after the first week! The hot tub was nice, although a wind-break would be good, and like other visitors we were disappointed to find that it cannot be used on Fridays - we didn't know this when we booked. The swimming pool is lovely, especially when you have it to yourself, but we lost one of our slots because of extended servicing (no apology or replacement slot offered), and we used it less than we wanted to because of the non-negotiable allocation of time-slots, which gave us no early morning slots (some properties had 2 per week), but almost all afternoon/evening slots, when we had other things planned. Given that the pool was a major differentiator in our choosing West Gate, it was disappointing. We have stayed in lots of luxury properties in the UK and don't feel that West Gate compares well to others in the same price bracket, or offers good value for money. We enjoyed our holiday because Northumberland is gorgeous (we used to live there and knew this beforehand), but we wouldn't go back to this site.

Mrs Richardson

March 2019

We were slightly disappointed with our stay in regards to use of the hot tub.. We were not made aware that the hot tub would be out of use for our final night (Friday) when we booked the Saturday to Saturday stay. This may have changed our thinking when booking and it would have been helpful to have this information on the website.

Mr Underwood

March 2019

The view are amazing seeing right across the bay on a clear day.. Also the facilitys at the cottage are epic with my little boy loving going swimming every day.

Mrs Ridgard

February 2019

The holiday cottage was fantastic, beautiful views, well equipped to a high standard, modern but comfortable, hot tub view .. ..... it’s amazing....the farmer who owns North Farm has done an excellent job, swimming pool total bonus, then a path down to beach over the fields and also path into town with great signposts. Perfect for families, we would definitely return.

Mrs Proctor

November 2018

Absolutely superb accommodation - exceeded all expectations - probably the best self-catering holiday we have ever had.. Views spectacular. Very clean and well appointed, a home from home. We couldn't fault it and will go back soon.

Mr Lodge

September 2018

The stay at West Gate was fantastic.. The cottage was immaculate and could not ask for more. It was a good location to reach out to see lots of different sights and places such as Bamburgh and Cragside to name just a few, but also there were good walks from the cottage along the sandy beaches too. There was so much to do that we did not get chance to see all the places we wanted so that we will be booking again next year

Mrs Townes

August 2018

Enjoyed walking & running along the Northumberland coastline and visiting castles..

Mr Camps

July 2018

The real test of customer service is the reaction when something isn't quite right.. We notified the site staff that the two single mattresses seemed well past their best (you could feel the springs through them). In less than 24 hours both were replaced. Superb service. Be aware that the new indoor swimming pool is on a rota basis (each accommodation taking turns; we had three slots during our week stay) but the upside is you generally get the pool to yourself so feel like you've won the lottery. Overall, highly recommended, stunning location and property.

Mr Mulraney

June 2018

We have recommended the cottage to friends and they have booked for next year

Mr Blease

June 2018

The most wonderful cottage beautifully finished couldn’t wait to open them curtains every morning to take the views in.. All paths for walking so well maintained by owners absolutely no complaites

Mr Dale

March 2018

This is a lovely holiday home in a lovely setting.. Perfect for a family holiday.

Mrs Bennett

March 2018

This was a very enjoyable cottage in a lovely area.. Even though the weather was not good the cottage was excellent it was very warm and had everything you needed. Would definitely go again and I would recommend this property.

Mr Allen

December 2017

Sykes were very efficient and kept in contact all the way through.. We would have no problem booking with Sykes again. We are already planning our trips for next year. We have visited Northumberland twice this year and plan to do so again next year.

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West Gate Embleton, Northumberland

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