Self-Catering Elfin Cottage in Porthleven

Nigel S

November 2023

Having hoped for a peaceful and restful holiday in a Cornish cottage, I am sorry to advise that the lasting memory from our stay in Elfin Cottage will be the barking and howling of two black Labrador dogs from the cottage opposite which occurred constantly throughout the week. The situation reached a climax late on in our stay when it appeared to us that the two dogs had been left unattended overnight and were barking and howling continuously throughout the night. It would seem that our concerns were not alone as the matter had been reported by someone to the RSPCA; whilst packing up on our leaving day, I noticed a RSPCA Officer speaking with someone at the front door of the cottage adjoining the dogs’ one. I wrote to Sykes, sent it recorded, but no reply after nearly 2 months. I wrote again this week complaining, sent it recorded, got a reply with 2 days with a limp apology for why my first letter hadn’t received a reply (no explanation offered, presumably it had been overlooked) and advising that the situation was outside of their and the owner’s control, so apologies were offered by both Sykes and the owner, but nothing else. Needless to say that I shan’t be staying at Elfin Cottage again and I shan’t be booking with Sykes again.

jackiekA3537WW

November 2021

If you have booked this cottage for 2022 and paid over £1000 cancel it and go else where. I contacted the company I booked with as I looked at reviews after I had booked and heard nothing very going and it was not clean - they were right. Company assured me the owner took complaints very seriously - NO I asked for a stair gate as being firework weekend my dog is very frightened of them and I did not want her running upstairs to hide - no stair gate so put a chair in front of the stairs It states cottage is for 6, there are only 4 dining chairs and 2 in kitchen - does some of the group have to eat in the kitchen, not suitable for 6. It said there was a dehumidifier as cottage damp, and nothing evident to say there is one. Cottage was not clean and I have sent photos to the letting company and waiting to hear back but am not very hopeful as they said they would get back to me after I contacted them about other reviews and I heard nothing. Lets hope the right of the week goes well.

Jojo6375

September 2019

Very disappointed with this cottage. It was very unclean and was much smaller than it looked in the pictures. Although the sofas quite comfortable they smelt strongly of dog. The garden furniture very uncomfortable and dirty so unable to sit in the garden. Limited utensils in the kitchen and one of the beds had not been made so we had to ring to ask for extra bedding. It was also difficult to find parking near the cottage. Location for Porthlevin very good as only a short walk to the harbour but on a steep hill so wouldn't be suitable for everyone.

Mr Pascoe

May 2019

Our third visit and the property is even better having been refurbished since our last visit 2 years ago

Mr Wood

April 2019

Loved the cottage very homely and welcoming, the log burner would be lovely at colder times of the year

Mr Ellis

September 2018

Plus points - very comfortable, clean beds, and lovely hot water.. Needed instuctions about how to find Elfin Cottage - after a long journey, we had quite a job to locate it. Felt the whole house was 'tired' - it could do with redecorating, and the bathrooms brought up to date. Kitchen adequate, but also looked old. Too much stuff, needed to be rationalised. The furnishings lacked something - one of the sofas smelt - dogs? In fact we thought the whole place needed a thorough, in depth, clean (this is not to criticise the people who went in to spruce up between clients - sure they did a good job, with the time available to them). Books very old; everything felt greasy, even the blue information folder. Contact telephone number in the folder rang off immediately. The garden was charming but way past its best - dead plants and overgrown shrubs. And why not a table and chairs in the garden? The chairs provided, once we'd cleaned them, were only comfortable to lie back in - hard to drink a cup of tea unless you perched on the edge. Finally, we think that you should provide some means of collecting recyclables, and instructions as to what to do with them. Surely just chucking everything in one bin isn't enough these days.

Mrs Swann

June 2018

Absolutely lovely traditional cottage in heart of Porthleven.. Very restful and all necessities catered for. Garden was lovely and had some welcome shade under the apple tree. Thoroughly enjoyed the holiday and would love to visit again. Only little negative points was that parking could be difficult (although appreciate there are little narrow streets) and the dustbin was filled and overflowing with unhealthy unbagged rubbish from previous renters. Loved it though

Mr Barnes-Gott

March 2018

The cottage was cosy, comfortable, warm and quite well appointed, especially the kitchen.. Showers were good too. Unfortunately it was also rather tired and jaded. The exterior was rather scruffy and there were copious amounts of dog poo on the garden and in a bag left by the front door - not a pretty sight when you arrive at your holiday cottage. The free wifi annoyingly gave up after a few days - possibly a router problem. Whilst we would wholeheartedly recommend Portleven (lovely harbour and foodie lovers paradise), we won't be going back to Elfin Cottage.

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Elfin Cottage Porthleven, Cornwall

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