Please don't take any of these comments in the wrong way - they are designed to help you improve things for future guests.. We had good holiday overall. The accommodation was good, lots of room, nice bedrooms and sitting area. The kitchen was very basic though, lacking utensils to cook, the dishwasher is old and did not function properly. The place, especially downstairs bedrooms was cold but the storage heaters kept blowing the trip switches when I tried to use them. I was not aware that the place was pet friendly. Unfortunately, no matter how cleaning is done, it is impossible to get rid of dog smells and hair. My daughter had an allergic reaction and had to take antihistamines.
We did not let these things spoil our break though. The resort was nice and safe. We met lots of nice families too. The games equipment had been abused by previous guests but we took our own gear (and lent it to other families). The pool was a great bonus.