The Altaluna complex is very nice; the pool is well-maintained and clean. The apartment, however, had defects, such as a broken toilet seat, a leaking ice compartment in the refrigerator, and mold. The cleanliness was absolutely terrible. The floor, bathroom, and kitchen were dirty. Communication with the contact person was only possible in Italian; English was not desired. There was no personal contact during the key handover. We had booked for four people, but the apartment was only designed for three.