Self-Catering Brookside in Gunnislake

Mrs Williams

September 2020

Really comfortable and the best equipped accomodation I have ever stayed in.. We were all very happy with the standard. Location was good too

Mrs Williams, September 2020

September 2020

The living room area could do with a deep clean,strong smell of animals/dogs on both sofas, damp smell in both twin bedrooms and shower could do with fixing in the ensuite bathroom, pans are the wrong ones for the cooker hob and food kept sticking to pans, but on the whole good location anjoyed the hot tub and site safe helpful and friendly..

Miss Robinson, September 2020

August 2020

We are easy going and just get on with things, so no major complaints.. Lodge was very damp and we couldn't dry anything. Sofa bed sheets were covered in mud. Apart from those small things it was very nice

Mr Lestrange, August 2020

November 2019

We had been to Cornwall for two weeks, the first week we stayed with a different company and were probably spoilt.. This accommodation was over £100 cheaper and far exceeded in terms of equipment, cleanliness and comfort. My issues were: On arrival we were wet and cold. The heating was off and the hot tub not to temperature - this not a welcome I would expect. It took two hours to heat the accommodation and the hot tub was not usable until the next day. The arrival pack was cheap and nasty, no milk meant it didn’t even provide a cup of tea to warm us up. The egg smell from drains was unpleasant and despite several complaints from customers not addressed. No facilities to dry washing ( begs the question why have a washing machine) Many functions on the hot tub did not work and no ability to check the water ( this should either happen or bite ants should be able to check it) The fridge door broke, rendering it useless Lack of instruction for equipment ( the oven is complicated to use) This is not the first time I have experienced shoddy treatment from Sykes, I won’t be booking with the again, nor would I recommend them

Mr Pickard, November 2019

October 2019

This was an amazing lodge, felt like being in a 5 star hotel, would definitely stay again!

Miss Ingham, October 2019

September 2019

Had a great time , the weather was great .. Loved the facilities, the pools and our own hot tub were really good . The accommodation was what I expected and very comfortable, but it did lack a few basics in the kitchen. There was only one cereal bowl and only wine or pint glasses , nothing smaller to take to bed . There were no glasses in the bathrooms so I cleaned my teeth in a pint glass ! These are small trivial things , but small can be important. You get what you pay for , if you want 5 star go else where . Over all I’d give it 8 out of 10 . Staff were lovely, couldn’t do enough for you .

Ms Stoneham, September 2019

July 2019

This site and the lodge should be classed as dog tolerant as neither were really dog friendly..

Mrs Dickson, July 2019

July 2019

The Lodge and where it is was great.. The whole family loved the hot tub. The disappointment was the fridge the door kept opening and we lost a lot of food through that. Also one of the bedrooms smelt damp.

Ms Woolley

May 2019

Having stayed in the same cottage I was pleased to find the internet connection vastly improved this year.. There were a few small things which I think could be improved upon. A dishwasher is great but not when it constantly fails to release the soap tablet. On several occasions, the fridge door sprung open after closing and the toilet flush handle in the shower room was loose making it difficult to flush and eventually becoming unusable. There was no contact number for a housekeeper to be able to report this. Whilst I agree that the lodge should be left in a clean and tidy state, it is difficult to do so with a cylinder vacuum when the extending handle collapses the instant it makes contact with the floor. I wouldn't struggle with a vac in this state in my own home I'm certainly not prepared to do so on my holiday. Finally, we stayed for 2 weeks yet were provided with only one tea towel, one cleaning cloth and no change of bed linens for our second week. I'm aware this all sounds very negative but I believe it is the small things like this that can make or break a holiday. Having made these points I would also like to say that the lodge itself, it's situation and the site are idyllic. Our two weeks break passed all too quickly.

Mrs Glass

April 2019

On site facities, swimming pool, gym, evening entertainmenr fantastic.. Lodge comfotable with everything you could need, including an unexpected welcome pack.

Mr Elliott

December 2018

Wonderful stay, great facilities.. Lovely location, great to have 2 bathrooms with a group of you staying. The kitchen was well equipped. A few cobwebs on lampshades so a bit more overhead dusting needed and I would recommend looking a map of the holiday park as it Is not very easy to find your way around the park to the lodge in the dark.

Mel T

October 2018

Lovely base to go and explore, you have to travel out a little bit to get places but the countryside around the area is stunning.. Accommodation had all you needed for the stay and the hot tub is a fab addition, even in the cold weather!

Mr Taylor

October 2018

We had a lovely stay at Brookside, a very much appreciated welcome box was left for us and the cottage was lovely and warm on arrival.. There was everything we needed at the cottage and it we would definitely recommend. The swimming pool at the site was more for younger children but there is so much to so in the area it did not really matter but thought I would mention if for those with children 11+.

Mrs Shaw

September 2018

Great lodge in lovely surroundings.. Comfortable with excellent facilities. Hot tub is a welcome addition. Be warned: photograph gives the illusion of privacy. These lodges are on clusters of at least 3 and balconies overlook others. Also park situated on steep hillside so would not recommend for limited mobility. Good shared facilities on site included shop well stocked with basics and restaurant with takeaway service. Ideal central location for visiting Plymouth and Bodmin areas. Would definitely consider a repeat visit.

Ms Woolley

May 2018

The kitchen has all the equipment needed but leaves little storage space for groceries for six people and their dogs.. The wi-fi signal and speed were very poor rendering my laptop useless and the connection to mobile phones little better. I think visitors would appreciate this being improved since computers in all their forms are such a large part of everyday life. That said the welcome pack was a lovely touch and indeed welcome after our long journey. It is a superb lodge on an idyllic site and I cannot wait to return next year.

Evill

February 2018

The park was in a good location but was very run down.. The lodges were much closer together than expected and the view not as good as implied in The listing. Lodge facilities were fantastic; welcome box, basics in cupboards and spacious.

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Brookside

Cottage & Vacation Rentals in Gunnislake, England

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