Gamekeepers Cottage Chatton, Northumberland

The Gamekeepers cottage had been recently renovated, unfortunately this did not extend to the windows, front and back doors.. The 2 doors were extremely draughty a large gap under the back door and a big hole in the bottom of the front door. Window frames were single glazed and very draughty so a cold cottage off season. The heating is manual apart from the bathroom radiator. Owner needs to replace the towels as the bathroom towels are very small and inadequate. We managed with the hot water if careful, but a family of 4 would probably run out. The house was very clean and tidy and in a very good location. However, the owner needs to install double glazing and new doors if they are to get repeat bookings. It was the first time I had rented through Sykes and was very pleased with their service.

A couple of issues.. Guests should be aware in advance of booking there is no mobile phone reception at property. Trying to get internet access was unsuccessful. Also the shower in bathroom either needs attention or explanation on how to use as when we did only got cold water. There was no mention in visitors book guide about water booster switch in bedroom. We only found out after speaking to caretakers who were very helpful. This does not detract from the charming village setting and on the whole we think we had value for money.

Great little cottage and very well situated for both coast and country.. The property had just been refurbished when we stayed; it looked very smart and was comfortable, with all the bits and bats you're likely to need for self-catering. Also the bottle of wine and the mince pies were an unexpected treat!

Unfortunately this cottage was very disappointing.. The cottage slightly tainted our stay, the area was lovely and the cottage was ideally located for us to explore this area, BUT although the cottage was "clean" the decor was dull and the fabric of the house was tired and in poor condition, unloved and unmaintained. What work has been done was of a poor and shoddy standard and not of a standard one expects these days. Several lights are not working in the living and bedroom. The shower was not much more than a trickle as opposed to a shower! getting enough hot water is a big problem!! The description on the website was not what we found in reality and the furniture shown on your website was not what was actually in the property during our stay and seemed to have been replaced by poorer quality second hand items. There was a mismatch of kitchenware odd items cutlery, plates, dishes, glasses and mugs. There was no welcoming pack, other than a litre of bottled water. The vacuum cleaner was full and not properly working. The caretaker Ken is friendly and helpful. The property was certainly not worth the price we paid on this occasion.

I have been renting numerous cottages for several years and with an exception of one 7 years ago they have always met or were better than the description given on the website.. Unfortunately this cottage was very disappointing. It takes me back to the 1970's when standards were much lower. The cottage slightly tainted our stay, the area was lovely and the cottage was ideally located for us to explore this area, BUT although the cottage was clean the decor was dull and the fabric of the house was tired and in poor condition, unloved and unmaintained. What work has been done was of a poor and shoddy standard and not of a standard one expects these days. There was badly worn carpets as you walk into the cottage and by the kitchen step and at the bottom of the stairs. a large hole in the bottom of the front door and the door bottom on the stairs entrance was haggard. There was mould in the bathroom on the walls, ceiling and grouting around the electric shower. the shower itself was not much more than a trickle as opposed to a shower! The description on the website was not what we found in reality and the furniture shown on your website was not what was actually in the property during our stay and seemed to have been replaced by poorer quality second hand items. There was a mismatch of kitchenware odd items cutlery, plates, dishes, glasses and mugs. There was no welcoming pack, other than a litre of bottled water, which I learnt on speaking to Margaret about the discoloured water was meant for drinking. We had drunk the tap water on arrival but only noticed the colour of the water when we ran a bath, firstly it was a dirty brown in colour and left a peat silt deposit in the bath when drained off. This brings me to the next problem with the water, we could only run about 2-3ins of hot water before it ran cold even if we put the booster on, again I spoke to Margaret who confirmed this had been reported to the owners but apparently had not been rectified. I have taken photos and I would be happy to send them to you if require them. The property was certainly not worth the price we paid on this occasion. We would be reluctant to book another property with you if this is the standard of other properties you have to rent. A very disappointed customer. R W Barber and S Hopps

The caretakers Ken and Margret are amazing they can't do enough to help you this .... The caretakers Ken and Margret are amazing they can't do enough to help you this was our first visit to Northumberland and won't be our last what a perfect place the cottage was perfect for us and our 2 dog's only a short drive to amazing beaches and walks on the doorstep will definitely be booking again

Cottage could do with a good clean renew carpets redecorate hole in front door will not go back

The cottage was as described in a great area to explore Northumberland.. We had a wonderfully relaxing week with our two dogs staying at the Gmekeepers cottage.

The television wasn't working in the living room.. Caretaker couldn't fix it. We found the fault an hour before we left on Sunday morning. We didn't go there to watch tv however it would have been nice to have the option.

Lovely cottage in the middle of some wonderful countryside and a great base for seeing Northumberland.. Plenty of room and good facilities which made staying in for snowy days just as fun as going out.

A lovely cosy cottage very comfortable and a lovely environment to welcome in the new year.. A fantastic place to unwind and relax. Two of our friends stayed with us for a cople of days and they were alos impressed with the cottage. Our dog Maisie loved the country walks and enjoyed curling up next to the fire in the evening after a hard days walkies. We would book this accomodation again. Kind regards Anita and Trevor from Halifax.

The property was very charming and cosy and generally clean although it did seem it hadn't been occupied for a while as there was some stoor and dust about.. However, we enjoyed our break very much. The only negative things were the absence of any freezer or ice-making facility (particularly during the festive season for our Xmas drinks) and the mattress on the double bed had probably seen better days as was not very comfortable. But overall we all had a great, relaxing time away from it all.