Mrs Poulter
March 2019
A beautiful house, great location and plenty of room for 9 of the family.. However, we felt attention to detail would have contributed to the comfort and enjoyment of our stay.
No Shelves and towel rails in the bathrooms. Toiletries and towels had to go on the floor.
Towels were hard and well used.
No j cloths or kitchen rolls.
Not enough tea towels or hand towels for the kitchen.
Too few dish washer tablets.
The automatic lid on kitchen waste bin did not work. Possibly needed a new battery.
The door to utility room did not close, catch broken .
Lights under the kitchen cabinets not working.
Not enough T cutlery ,crockery or serving dishes.
Not enough dishes for baking. Eg roasting dish!
Not enough bed side tables . Books and cups on floor.
Bedroom tv not working.
DVD player not fitted with correct plug to go into the tv. SCART that was attached was for a video recorder which was thrown into a cupboard in the sitting room, together with old videos . Shame as we'd brought children's DVDs for us all to enjoy .
It looked as if the owners had left in a hurry and equipment and old curtains and bedding had just been thrown into cupboards making them unusable by guess.
The house was particularly cold on our arrival. There were no heating instructions. It got too hot. We could only turn all the switches in panel to off and still the heating came on for 4 days then it went off completely for our last day.
It would have been welcoming to have had a welcome basket with tea, coffee ,milk biscuits to come to after a long journey , one of us by train and before we were able to get to the shops.
Told the shops and station closer than they were. Would definitely need a car.
Security on back gate questionable. Catch difficult when wet and gate was open when we arrived.
I think this is enough but there were other issues which would be found if the house was well serviced and tested so that everything was in working order and the necessities for cooking and cleaning were available.
Shame...spoiled what could have been a very enjoyable stay.