Booking
When you book a Listing, you agree to pay all charges, including the Listing price, applicable fees including service fees, taxes, and any other charges identified during checkout. Upon receiving the confirmation, a contract for the reservation is formed directly between you and the host/owner. In addition to these Terms, you will be subject to, and responsible for complying with, all terms of the Reservation, including, without limitation, the cancellation policy and any other rules, standards, policies, or requirements listed in the Listing or during checkout. Prior to booking a Listing, you must read and understand these rules, standards, policies, and requirements.
Booking details
Immediately upon receiving a receipt of the reservation confirmation, the Guest should check the details and notify the Property Owner of any mistakes/errors made by the Property Owner as soon as possible.
Refunds & cancellations
No refunds will be given on the cancellation of a booking by the Guest unless specified by the Owner in the Cancellation Policy of the Property. The Guest should consider whether insurance cover is desirable.
Responsibilities
You are responsible for your own actions and are also responsible for the actions of anyone you invite to join or provide access to any property. This means that you are responsible for leaving the property in the condition it was in when you arrived and are also responsible for paying all Damage Claim amounts necessary to cover damage that you or your guest(s), or your pet(s) cause to a Property.
Force majeure
No liability can be accepted and no compensation will be paid by the Property Owner, where the Guest or his personal property (and/or any person in the Guest's party and/or their personal property) suffer any loss, damage, injury, disappointment, inconvenience or otherwise, or where the performance or prompt performance of any obligations by the Property Owner are prevented or affected, by any event which the Property Owner could not have reasonably foreseen or avoided including war, threat of war, riot, civil strife, industrial action, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions closure of international borders, disease, none availability of transport services, interruption to services/utilities and all similar events outside the control of the Property Owner.
Privacy Policy
We are committed to ensuring the best standards of practice in all our activities. Visitors to our website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998.
Information Collected
We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given during the process of making a booking. Anonymous information is collected, such as the number of visitors to the website in a given period or details of properties and dates selected for online bookings, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. Visitors interested in requesting more information can provide contact details via a fill-in form. Visitors cannot be contacted unless such information is given. Visitors are also invited to give additional company information but a decision not to do so does not affect any subsequent negotiations or discussions.
Use of Information
The information collected will be used to contact you with further details of our current activities or to send details of future initiatives or events. It may also be used for research purposes. You can inform us at any time if you no longer require such information to be sent.
Third Party Disclosure
We will never pass any personal information on to any third party without your consent.
Data Security
We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by us have access to this data.
Integrity of Data
We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.
Children
Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.
Enforcement
Any queries relating to our collection or use of personal information should be addressed to admin@selfcater.com.