First positives - very nice flat with nice decor and spacious, also linen basket nice touch, nice surroundings very quiet
Negatives
- Under equipped kitchen
- not really suitable for self catering - not sufficient pots/pans utensils to cook for family of 4 - 2 tiny frying pans, no covered oven dishes for stove/microwave
- No breadboard, no wooden spoons
- No dishwasher (did not check spec before) but 1st rented place in 10 years without one
- Impression is that lost/damaged items not replaced
- Also impression is that do not want self catering, would prefer guests to eat out
Linen
- Very old bedding, should be replaced, since seen similar comments from other guests
Communication
- Poor, voicemail message with instructions to contact them on evening before for key collection details
- I tried phoning 2-3 times and texted on Thursday before - no response
- Only received confirmation text 7.. 30 pm on Friday before Saturday book in
- Feel that Covid has been used as a catch all excuse - it is not unreasonable to want confirmation / assurance earlier than 7,30 pm on night before (what about overseas guests ?)
Overall impression is that unnecessary niggles that could easily be rectified with a little effort - overall score 6.5/10, could easily have been 9/10 for not a lot of hassle or cost from owner