Hello, I've already spoken to the locksmith but they didn't get any insight. Really dirty/oily cutlery, glasses and plates with food residue. 2 glasses were completely cracked and there were lots of dents in the glasses. The floor was dirty and had to be cleaned. One of the room doors wouldn't close and we always had to put something in front of it. The pool was green and not accessible, full of dirt. Could you write down when it will be cleaned and opened.