We hadn't checked in through a tourist office yet, but at least we had someone to contact. For example, for the non-functioning hotplates, which were quickly replaced by a movable 2-plate unit. We had brought a coffee machine with us because it wasn't listed in the amenities. The extractor hood light didn't work. The balcony light didn't work; there was a spare bulb, but since the glass was broken, I was unable to find it.