Unfortunately, I broke my ankle on arrival on the first day of my vacation at the property (emergency: hospital). Luckily, the agency made a follow-up appointment for me over the phone. They also sent us the contents of a forgotten laundry basket. The standard is very simple, the fenced-in area is huge with buildings and was shared with the owner's elderly dog without any boundaries (so that our young greyhound didn't get on the nerves). The owners are very friendly.