When handing over the keys, we were given the wrong key. A few minutes before the office closed, however, the friendly ladies found the right one. The grill was initially unusable due to missing or rusted through parts. Thankfully, the ladies from the service office fixed this within 48 hours. The great outdoor area was not swept. A suitable broom was missing at the beginning. All surfaces in the kitchen were sticky. Dishes were old and often broken. Glasses unappetizing milky.