Delivery of the keys without making an inventory. When we arrived very dirty accommodation, dust everywhere, dirty armchair plaids, stained pillows and not clean mattress covers, dirty oven, not very good with covid. We had a terrace but no chairs and umbrella at our disposal. I called the agency's receptionist to inform her of all these anomalies. It was she herself who came to do the oven when she told me that they had a cleaning company Disappointed.