Self-Catering 22 Thirlmere in Kendal

Voyager72148

December 2023

Fantastic stay, lovely relaxing time.very clean and comfy, great location. Can't wait to return. 4 adults had a brilliant Christmas x

Mrs Moffat

September 2020

Had a lovely stay, the lodge has everything required for your visit.. The furniture is modern and suites are comfy as are the beds. We had a great time at the leisure centre, although only the pool was open due to Covid. The hot tub was the icing on the cake, I would recommend this lodge :-)

Mrs Moffat, September 2020

August 2020

My only gripe would be the late check in (6pm) on day 1 vs the early checkout (10am) on the final day

Mr Culshaw, August 2020

August 2020

The en suite shower is too small maybe ok for young teenagers but after that it’s a tight squeeze, also after a day at lodge owners changed cushion covers for outdoor seats didn’t understand why as the original ones where fine..

Mrs Moore, August 2020

July 2020

Loved it ,was pleased that hot tub was cleaned each day.. It was a welcome addition after a day in the hills. It was brilliant for a family break .

Carter, July 2020r

March 2020

We booked this cottage at such late notice as our holiday was cancelled.. The cottage was in perfect condition. All the facilities you could need and more. The best cottage we have stayed in by far. The area is perfect, 10 minute drive into central Windermere. Can’t wait to book again.

Miss Hill, March 2020

February 2020

Rented this cabin for my partners 30th.. We loved how spacious the living area was and how comfortable the beds were. Showers really powerful. Hot tub was so nice even in the poor weather. Clean and tidy on arrival. Loved our stay and will definitely come again.

Miss Dalton, February 2020

December 2019

The lodge was absolutely fantastic, couldn’t fault it one bit, everything was also provided that was needed such as needy things like bin bags, cleaning solutions and even tea towels which we also took with us, we have been in previous lodges and none of this was provided.. Kids loved it too and it felt like home, the hot tub was absolutely amazing, we tried to book it again for New Year as soon as we got back and it had already been booked (not surprised) well worth the stay.

Ms Edwards

May 2019

The lodge itself was OK - certainly cleaner when we left than when we arrived (cobwebs behind the curtains - in the corners of the rooms), gadgets not working (ie; iPhone doc in kitchen), doors to the deck on the right hand side didn't open easily.. Windows were really dirty. The outside is definitely in need of refurbishment - was tatty. Had to sweep the deck before we felt comfortable sitting outside. The surrounding fencing needs to be repainted, all the cobwebs, general rubbish was sticking to the roughness of the flaky paintwork. We tried brushing these down twice, but was fruitless. The hot tub was clean and nice to get into in the evening. However, despite not touching the temperature control as requested, one night the temperature was 40 degrees and we couldn't use it. It was OK. There was only 3 of us staying so felt roomy inside. Nice location near the woods (we had a dog with us)., but definitely not worth the money paid. I wanted to leave the feedback in case the owners pay for someone to do the change over - in which case they are being ripped off. The owner was lovely and took our call when we were trying to get the sound bar to work and did check in with us later in the week.

Mrs Hannard

February 2019

Think before you buy a pass for swimming pool because I tried every day after paying £15 to book a slot in the pool and failed! !!! All booked up. Kids very disappointed!!!!

Mrs Brown

December 2018

Had booked this lodge early in the year, however was a bit concerned due to negative reviews posted from the summer.. We never encountered any problems, accommodation was spotlessly clean was in a perfect location and hot tub was great after a hard days sightseeing . Owners easy to contact at all times and the whole our time at Thirlmere lodge .

581HelenM

September 2018

This is a reluctantly negative review – Lake Windermere is beautiful and White Cross Bay is perfect for families. This lodge, however, was dirty and dusty on arrival. I have subsequently seen that other reviewees have had the same experience and it seems a shame that the owners are not addressing it. I spent an hour cleaning before I felt comfortable to unpack my family’s belongings and contacted the owners accordingly. They alluded to the fact that they had problems with their cleaners and compensated us with a bottle of wine. Nevertheless, it diminished what should have been a relaxing time. The lodge welcomes dogs and this is evident when you enter the property – there is an unfortunate lingering smell. Our main issue, however, centred on some blood left on linen after I suffered a foot injury. The owners’ response was to dispose of everything without attempting laundry and deduct this amount from our housekeeping bond. They also charged us for a new double duvet for which they could never produce a receipt, and for a towel which they claimed we took at the end of the week. We did not. What ensued was an acrimonious dispute which saw our ‘guest’ status quickly descend to ‘strangers’ and the owners contradict one another in their emails to us. They clearly felt aggrieved that we had left some dirt on their linen – as did we that our housekeeping bond had been unreasonably retained. After much debate, they agreed to drop the towel charge as a ‘gesture of good faith’, but in fact that amount is still owing to us. We paid in the region of £1,300 for a week in the lodge and assumed that amount covered laundering of linen. It did not. Further, I would urge them to review a practice of compensating their guests with inexpensive alcohol when they themselves are happy to exact a financial penalty. In terms of facilities, the beds are tired and could do with replacing, but the kitchen is well equipped and overall the lodge is warm and comfortable. In brief, this is a great spot if cleanliness is secondary to you. If it’s not, give this one a miss.

Mrs Sullivan

August 2018

The en suite bathroom was not up to standard .. There was thick dirt and dust between hand basin unit and bathroom wall . Not been cleaned for months

Mrs Cumberbatch

August 2018

The Owner was very prompt and helpful.. Chalets very close together, end of season tired.

Mr Morris

July 2018

Needs a general overhaul in cleaning..

Mr Dickinson

July 2018

The gate was not able to open properly.. The wooden floor panels felt like they were loose and you could fall through them at any time. The windows were dirty, in fact, very dirty and the outside was full of cobwebs.

Mr Wensley

April 2018

The accommodation was for 6, but the cutlery and crockery was really for 4, also the hot tub was only for 4 persons..

Mrs Ross

August 2017

Great Lodge with fantastic views .. Owners were Very Helpful and the Park was Immaculate. Five Stars

Mr Hamilton

June 2017

Lodge was great in a lovely park and had all the facilities required.. Once again sykes cottages have been able to provide fantastic accommodation for us to enjoy the wonderful lakes

Mrs Pinnell

August 2016

We liked the location, the size of the lodge, and the hot tub was a great addition. This was a very comfortable and clean, well equipped lodge with a large gas BBQ. Could not want for more and would definitely go back.

caroleve

June 2016

A total of 4 people stayed in this cottage, it was absolutely disgusting, flies, microwave , cooker filthy , bathrooms mouldy and hairs and fluff everywhere, crockery chipped , And really smelly. We paid nearly £900 for this, what an absolutely waste of hard earned money, this is in June 2016 , goodness knows what it costs in August. Regards Carol sparrow.

Mrs Lockin

May 2016

Had an absolutely fantastic week. The lodge was really comfortable, will definitely be going again next year.

Mr Deacon

May 2016

The Lodge was spacious, warm and in beautiful surroundings. The location of the White Cross Bay complex was very convenient for both Windermere and Ambleside with everything available to meet our needs. The position of the lodge within the complex was good, being a short walk away from the waterfront. The decked area with its own hot tub and seating, with integrated barbecue added to the appeal.

22 Thirlmere

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