The cottage was in a great location, problem was the cleaning that had been done or the lack of before we arrived, cob webs that looked liked they had been there for weeks if not months in the bathroom, all windows sills where dirty and had varous ammounts of cobwebs, flaking ceiling paint in the bathroom, floors that had not seem a brush never mind a vac for weeks, cracked dusty and dirty skirting boards, sand in the drawers but worst of all the over powering smell of damp and mould in the bedrooms, in the middle bedroom a large black mould patch in the corner on the ceiling, beds felt damp and uncomfortable.. I have no problem with Sykes, just the cottage was a let down when you have to spend most of your first day cleaning, after a long drive.