Ragusa

Very worn-out holiday apartment! Dishes and cutlery mismatched. Sagging mattresses. Toilets without sinks. Apartment more like a youth hostel

The house is between good and average. It was clean. Most beds had a good mattress. The contents of the kitchen were a mixed bag, no lighter and only 2 shot glasses, but with the help of the key lady this was quickly resolved. The location is okay if you don't mind driving to the ski area by car. You can choose from Zell, Gerlos and Mayrhofen. Bus stop is too far to walk. It was a pity that there is no WiFi, I personally think that is no longer possible in 2022/2023.

The description says 100 m to the ski bus stop, but it is at least 500 m to the next ski bus stop. Information about key collection was completely wrong

Good place to stay. A bit old, but very clean. Very good location for the small ski area Gerlossteinwand. Gerlos, Hochkrimml and Zell am Ziller are also easily accessible, also by ski bus.

An average standard facility on 4 floors (lots of walking up the stairs). Problems with parking spaces. A small fridge in the kitchen. For the less demanding.

Very nice house with great view on the valley. Plenty of rooms, with large kitchen and living room area. Very good place for two or three families.

1. We never met the host/owner, this is quite unprofessional2. In the listing only good parking spaces are shown, while we had to park in the forest in the mud3. They took 250 euro in cash, they denied to return it in cash, we gave bank account and we discovered that they deducted 70 euro from the deposit. This is for one extra person, we were 10, they charged us for 11 persons and the rest was for electricity and extra cleaning, they expected from us to vacuum clean the place

We stayed at Haus Ragusa for 1 week. The chalet is located aprox. 6 km from Zell am Ziller and the same distance from the ski lift of Zillertal Arena. The disadvantage is that you need a car to be able to drive to and from ski. Unless you want to use thebus which is 8 minutes from the chalet and comes rather rare. Our chalet had 5 rooms, 1 kitchen and a living room, which was great for hanging out when coming back from ski. It also exposed a nice panoramic view of the valey. The only problem we noticed was with the bathrooms: the 2 rooms at the top floor had 1 closet in each room, which we found too ''intimate'' to be used, since everybody in each room could hear what was going on in there. In between these 2 rooms, there was a big bathroom. I think this bathroom could have been split in 2, each half serving one separate room. Also, another issue we had with staying at Haus Ragusa was with the cleaning at the end for which we paid at the beginning, but still we had to clean the kitchen, wash all dishes, dry all dishes and so on. We still don't know why we did had to pay 20 euros each person for cleaning, since we anyway had to do most of the work.