The Mizzen

Misrepresentation and Poor Property We reached out on the night of arrival to Sykes Cottages through whom we booked to ask for support. Until today. Thursday 16 May 2024 we have had no one reach out to us. We booked this Mizzen property as it was highlighted that it was beautifully refurbished. When we booked the response to the bad reviews was that this was “old news” and now it was sympathetically upgraded. This is a true misrepresentation. it is in areas repainted and yes new furniture has been put in the house. Just spending money on new Cream of Cornwall light shades, crockery, chopping board, sofas and kitchen for them to look good in the pictures for the booking is not going to fool anyone. The garden when we arrived was in an absolutely disgusting and filthy state. The whole garden was full of bird poo, the chairs were found all around the garden and the weeds were well established all settled in the patio slates. Nothing like the description: “The door at the rear of the kitchen leads out to an enclosed patio garden with shrubs and colourful plants – a delightful spot to sit and enjoy a Cornish cream tea or a home cooked meal”. The real situation too filthy to enjoy anything. We spent the first hour of our stay cleaning this area. Other points that need attention; 1. The property is super damp, the owners must know this as they provided a damp - soak up kit. We had people suffering from asthma in our group, not acceptable at all 2. On the first day, we could not get the showers to work without scolding ourselves 3. No bath mats are supplied, we had to go and buy our own 4. The front of the property looks uncared for and is full of bird poo 5. The back of the property also uncared for and full of bird poo 6. The previous occupants have highlighted the issue with the handles being all loose, this has not been rectified. The doors do not shut and the handles will fall off if you had to pull a door open 7. General state of the property is poor 8. This is a no smoking property, the garden was full of cigarette butts outside 9. The laundry rack outside is not fit for use, it is in such a bad state of repair 10. The chairs outside look like they have recently been purchased but because no one cared for this they are filthy and full of rust, which you Wouk get on your clothes if you were to use them. 11. Freezer compartment in fridge broken and all iced up - looks like a long term problem 12. The property floor inside was also dirty on arrival 13. Picture of the front of the property is misleading it is actually a semi - detached property Positives 1. Beds are good and bedding clean ( this was the only reason we stayed) 2. Kitchen. Looks recently upgraded and is indeed well equipped 3. Washing/ drying machine good to use 4. Location excellent in the middle of Port Isaac The marketing information lists; At the end of an exciting day return to The Mizzen to relax, before doing it all over again! We certainly will not stay here again. We shared this property with our Australian friends and feel embarrassed by all points listed and hardly the best Cornwall has to offer.

I was disappointed with Sykes Cottages as they automatically took the balance of my holiday payment from my account without my consent despite the fact I had set myself a reminder. I wasn't impressed. Port Isaac is an amazing place to stay but there are very few eating places. The cottage is pretty but the standard wasn't as high as I expected for the price. The car park is a 15minute walk uphill from the cottage. There is no car access to the cottage-horrible in wet weather. The beds were extremely comfortable but the sofa wasn't. The water pressure in both showers was very low, in the kitchen it was fine. There were things missing from the kitchen, no table mats & the table has a plastic cloth, no sieve or colander, no washing up bowl or drainer, only 5 normal sized mugs yet the cottage sleeps 6, no mats in the bedrooms just hard wooden floors & no hanging space in the single bedrooms. My Dad is 83 years old & the cottage does not cater for the elderly.