MICHAELA from Germany
June 2025
Upon arrival, we immediately complained. It was dirty, the beds weren't clean. Lamps and cables were hanging out of the wall. The gas heater didn't work. There were no towels, even though we had ordered them for a fee. The pool chemicals were right around the corner, accessible to the children. The pool was completely filthy and full of algae. It hadn't been cleaned for the entire stay (2 weeks), so we couldn't use the pool. The door to the courtyard couldn't be locked, etc., etc.