After my Interhome reservation, I arrived at night and collected the keys from the mailbox. However, it turned out that the keys were not the right ones. I managed with difficulty to find a hotel (Whitsun weekend). The next day, the Interhome St Malo manager confirmed the key error and offered to reimburse me for the hotel. After 4 months and several reminders, still nothing. Response from Interhome St Malo: we did our job, we made the refund request, period.