Alison G
October 2021
This ‘holiday’ cottage is far from habitable even during ‘normal’ times. Considering you cannot access the property until 5pm due to extensive cleaning during COVID, this is far from the truth, it is filthy beyond belief.
We spent time cleaning the kitchen ourselves but the filth continued upstairs to the bedroom and rooftop terrace.
We complained to Sykes (to whom we had the contract with for the letting and paid directly to), they advised us to leave the property for a couple of hours whilst they sent the cleaners back in. We returned to find none of the issues had been dealt but there was a strong smell of bleach! The place was so bad, we could not stay even one night.
Sykes have not accepted responsibility and insisted that we liaise with the owners however they will not disclose the owners details! We have lost just under £1,000