susanforshaw1
November 2021
The garden is very overgrown, and the seating area is dirty and in no condition to be able to sit outside. This was disappointing given we had a couple of sunny days during our stay. Due to the garden and trees being so overgrown this restricted a lot of light going in to the ‘garden room’
The windows in the kitchen do not open. This made the property very stuffy and concerning that this is a health and safety issue in a kitchen.
Having previously checked to ensure that a cot and highchair would be provided we were frustrated to find that, upon arrival, no cot had been provided for my 10 month old grandchild to sleep in. High chair filthy and not fit to put a baby in. Cot and high was replace. we had not cooker for three days. Given the property caters for 5 adults we were surprised to find only 2 wine glasses. The image on the website displays a fully laid table, including wine glasses. Due to the lack of glasses, at our inconvenience, we were required to purchase wine glasses. We spent £48.35 at Trenchers restaurant for a take-away. The receipt was handed in to the Yorkshire Coastal Cottages shop as requested by Sykes rep. When we stripped the beds on leaving the property. We found the pillows badly stained and not fit for the bin. The Owner of the cottage offered to pay £66 full and final offer, which we refused in disgust. Sykes then advised we use Third advice. would not recommend Sykes and not recommend Damson Cottage.