Emma M
October 2023
On arrival at the cottage with my 3 young children at 5pm. The previous guests were still at the property. When we turned up they left pretty swiftly - leaving a fowl smell in the kitchen and filthy dirty mess. I called the owner who said the previous guests must have got confused about their check out day (but Sykes cottages said there had been no guests staying at the property the week before) the owner said a cleaner would be around in 20mins but after waiting for nearly 2 hours, I needed to give the kids tea but could not cook in the kitchen, by this time the kids were beside themselves - so we left to find somewhere else to stay. Another reason for not staying is, prior to booking the cottage I checked with the owner to make sure there was decent wifi as I needed to work from the premises for the following 2 days, she said the connection was excellent, but on testing the connection when we arrived it was very slow (under 2 mbs) With no 4g either it was not possible to work from the premises.
I would not recommend this property anyone. The owner was extremely unfriendly and refused a refund - even though I only booked a few days before, paid full rate and offered to pay for one of the nights we did not stay. The other disappointment was that the owner lied about the previous guests.