Mrs Evans
May 2019
The flat had not been cleaned properly.. The bathmat was used,smelled damp and had a brown deposit on it. This was replaced on Monday. The teaspoons were badly stained.The Mugs were tea stained. The coasters were heavily ring marked and sticky . Glasses in the Bathroom were white with scale or toothpaste .Food debris between seats of sofa along with white marks and sticky patches. Dirty mop in coats cupboard which we could smell even when doors shut!! If this had been used to clean hard floors they would not have been very clean. The washing up bowl was stained. Kitchen cupboard doors grubby. Bathroom cupboard needed cleaning.
I spoke with Sykes on Sunday. Couldn't get through on Saturday. Helpful and apologetic. Offered to have flat cleaned but we didn't want the disruption. We washed kitchen stuff before use.
We were advised of works taking place on the beach at West Bay buy could never have imagined the dust, noise and disruption this entailed. We were often woken by stone deliveries with three or four large pieces of machinery then moving the stone. This at five am. So not a particularly relaxing holiday.
We have stayed in Sykes properties before with no problems. We understand that cleaning is now done by a contractor.