Carolewhyte1983
June 2022
The house is lovely and on lake really nice. however we have nothing but hassle trying to claim our deposit back after company we booked through advised there was a seal broke on the door and they couldn't close it. We have tried numerous times to discuss this with them being very unreasonable to discuss and won't allow us to speak to a supervisor. What I find amazing is that doors were all locked when we left and the door in question was a back door on lower level which we had locked full time due to having 3 young children with us for their safety and security for them we always had it locked. We have tried to discuss case and despite them not speaking to us have the cheek to take the 500 deposit without discussing. I would never recommend this place to any of my friends ir family as it absolutely disgusting behaviour to accuse family of lying of this door and not even willing to speak about it or take on-board t could have been the cleaners after we left, they instead just took the money for their own profits