Mrs Bestwick
July 2018
This property is one of our favourites for it's layout and location.. The quality of the fixtures & fittings and the interior decoration and comfort is to a high standard. However we had a few issues on arrival that did disappoint us and had some effect upon our stay. Firstly the flushing mechanism on the Toilet in one bathroom just shattered upon our first use, rendering the toilet unusable until we managed to contact the owners ( after a few calls) and arrange for them to send someone over to repair the flush, which did not happen right away I'm afraid. Meanwhile (for a few days) the four of us had to manage with just one toilet! Additionally, we did find that there was some areas of dust and 'cob-webs' in the property, which suggested that the cleaning had been rushed and not completely done as we wood of expected. Finally, there was misleading information regarding the 'refuse collection' day? meaning that the previous occupants missed the collection, leaving a huge piles of bottles and rubbish and then we also missed the early morning collection because it was stated in the information booklet that it would be collected early Friday Mornings, when they actually collected the waste on Thursday morning!.
These are important details you need to be aware of, as they could easily be major issues with other customers, just a simple case of communication and a few double checks around the place may help avoid this kind of thing in the future. Apart from that, our stay was very relaxing and we will always consider staying here again in the future.