Mrs Norval
May 2019
The path way to carpark is very steep & could be slippy when wet, this is not shown in description of property
We stayed in this property last year & had the same issues
Dirty towels, bins not emptied, toilets not cleaned properly
Dog hairs on floors & furniture downstairs, also dogs hairs on carpets on stairs & landing
We found a dirty hankie down a side of one of the beds
A baby's dummy under one of the sofas
We had a baby with us so we decided to hoover down stairs
We called Sykes Cottages, they told us the cleaner would come in on Saturday lunch time so we stayed out all day, she turned up at 3 just when we had returned, she emptied the bins & took towels, she said she would contact us to come back & clean, we heard nothing
She told us she had just been to another property with the same complaint & spent 3 hours cleaning, she said she would have given us some wipes if she had any.. All the contact details are incorrect
Car pass was out of date by 2 months
We have stayed a lot of your properties
We have sent you photos of what we had found, we feel very let down by your company, we would book with you again & would not recommend your company