Ms Maynard
September 2018
The owners were very welcoming and accommodating without crowding us .. The cottage could do with a few basics such as salt and a few basics would have been welcome on arrival after a six hour journey although we did have sachets of coffeee and sugar but no milk or bread ! A bottle of wine was left for us a big plus ! The pool was lovely and the cottage looked very the upstairs was only suitable for children we were not really informed of this until we arrived so my sister had to crawl to get dressed and the stairs were very steep however saying all of that we would definitely recommend them to a family and the dog really enjoyed his time there too ! ***Owners response*** Thank you for taking the time to complete your feedback following your recent stay at Cider Cottage. We've spoken with the owner who has asked us to cover the points mentioned in order to help yourselves and reassure future guests. We were very sorry to hear that milk and salt were not left at Cider Cottage for your arrival, we always thrive to provide lots of extras for our guests which would normally include milk and sea salt. We can only assume on this occasion these items were overlooked, for which we apologise, had you let us know during your stay we would have been more than happy to provide these for you. We are also sorry that you were not aware of the upstairs bedroom layout, we do state in the description on both of our websites that the upstairs room is set into the eaves and we also advise of a 4'7'' height restriction. We are pleased to hear that despite the points raised you enjoyed your stay at Cider Cottage. The feedback we receive for Cider Cottage is overwhelmingly positive and we are confident that any issues highlighted are a one off.