We traveled with 4 adults + 5 kids over X-mas. The first problem was the heaters: at first they didn't get warm at all, after (independent) venting, it got better. However, in an upstairs bedroom the heating didn't work the whole time (even after we addressed it). The next thing was the friendliness - not even at Christmas there was a greeting, bread service was only offered once, in the end it was too much garbage for the hostess, so we should take a yoghurt cup with us