Hello, good evening. They say that if you want or can check in earlier or check out later, we should let them know so we can arrange it. I sent an email and they didn't reply. I arrived there at 1:00 PM and they told me that we couldn't enter the house until 4:00 PM; they were eating at the office. So I figured out how to go eat and come back at 4:00 PM. Check-out time was 10:00 AM; we couldn't leave later. Why do they come to clean? When I got home, I had to sweep and mop, because I was...