This cottage was more than just disappointing.. When we first arrived we found no more than 5 mugs/cups in the kitchen (the cottage was for 5 people). All 5 of the mugs were dirty - two were furry on the inside with mould. We found plates and bowls in the same state. Later it transpired that the dishwasher had no salt and no rinse aid in it, and none was provided. Whether that was the root cause or not, the dishwasher did not wash anything properly during our entire stay.
The microwave did not cook or even heat food either.
So two major appliances were broken.
The main fridge was also broken, so we had a second fridge in the middle of the kitchen when we arrived.
None of the windows opened, being stuck together on old paint - we experienced wonderful warm sunny weather every day of our stay, so this was unacceptable.
As the toilet window did not open, we had been left with an aerosol of air freshener instead - the aerosol was just an empty can.
There was no ice tray, no tablecloth, and we were supplied with towels for only 3 people, when we had paid for a cottage which slept 5.
We will never use your services again.
Please DO publish this account - you failed to publish one recently which said more or less the same things as we have said here (broken equipment, dirty cottage). That one was published on tripadvisor by the clients when you refused to publish it. We will do the same unless you publish both theirs and ours. It is not fair to withhold valid complaints.