Ms Ladyman, October 2020
I'd happily book this property again - well equipped and very comfortable.. The design of the space is good and it is very well located for hiking in the Eastern and Northern Lakes as well as the North Pennines and Howgils. Two issues, neither of which affected me (i) despite my best endeavors I could not get the Television to work although I did manage the DVD - the very old equipment really needs an update (ii) internet access is problematic. The advice, after I had booked, was that access was best by a window. This was true, despite having a newish Macbook Pro I could not connect other than by the window, and t there the bandwidth was so low that web pages would not load. This was not an issue for me as there was 3G and I could chain to the iPhone but I had committed to online lectures on two evenings and this could have been a real issue.
Nothing here that could not be solved by putting a cheap signal amplifier in said window by the way.
On this point, there is a general issue here that I found in several Sykes (and other agencies). If you tick wifi on search criteria then it is not unreasonable to expect it, or for the property description to include any restrictions. So I think this is a QA question for Sykes as much as for the property