Lovely location, lots to do, St Andrews Lodge, Thorpe On The Hill was comfortable and well stocked, hot tub fab.. Unfortunately for us we had a power cut on the site at 17.30pm everything went black literally! We lost all power, electricity, heating, hot water, lighting, WiFi (we paid for separately) hot tub heat everything went off, cooker went off the lot! We couldn't drive anywhere as we had a drink, we have 2 teenagers and ending up with snacks to eat as the tea wasn't cooked and power gone off. We contacted the relevant people, asking what was happening, eventually we were told nothing could be done until the morning as a replacement part was needed. We were plunged into darkness and left with nothing but a tiny torch from 17.30pm - 08.45am next day, the weather was freezing that week during February too, so we basically lost a night and everything in the lodge! Nobody's fault maybe, certainly not ours who paid for five nights expecting everything to be working. On returning home we have now been told the owners of the lodge are not willing to reimburse anything for our inconvenience of totally losing an evening and night with no use of all the facilities in the lodge, oh and having our coats on all night!! So yes lovely surroundings, lovely lodge when all's well but just be mindful if you have any problems don't expect any help or compensation from the owners of this lodge as they don't want to know.