Very bumpy, pot holed lane, no directions to cottage, toilet seat was broken on .... Very bumpy, pot holed lane, no directions to cottage, toilet seat was broken on arrival, front door very stiff to lock and unlock, rubbish left in outside bin, frozen chips left in freezer, sporadic heating which was hard to use, no welcome pack both tutorial and welcoming, bathroom dated and needed cleaning, lots of hairs around toilet, no clothes hanging space upstairs , fitted sheet upstairs very bobbled, no drainer on sink, no bin liner in kitchen bin, dome crockery worn and needed washing due to dog hairs,