Plas Coch

18 Customer Reviews

• "Perfect for our gang."

  25 of us. Some small issues with showers (water temperature up and down and not too powerful). However, still able to freshen up. Could do with colder/more fridges, especially if bringing own food. Could do with some touch ups here and there, but clean. We had a great time and were encouraged to have a great time by our host. Location very good, as very close to A55. Surroundings were lovely. Perfect for our three nights stay. Thank you. The Howards

  Reviewed by Gregory4.4★Apr 2025

• "Really good venue for a group weekend away, we were a hen party."

  Great location for walks, well equipped kitchen and nice rooms with ensuite.

  Reviewed by Lesley4.7★Nov 2024

• "The pictures don’t do this house justice!"

  ! The house was very spacious, felt private with a lovely garden at the back. All the rooms were much bigger than the pictures suggested with lots of lovely communal areas for everyone to gather around. We had a wonderful stay at Plas Coch and will definitely be back!

  Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay at Plas Coch. We are glad that the spaciousness and privacy of the house, along with the beautiful garden at the back, exceeded your expectations. It's wonderful to hear that the rooms were larger than anticipated and that you found the communal areas inviting for gatherings. We look forward to welcoming you back for another wonderful stay in the future! Property Owner

  Reviewed by Ruhamaa5.0★Jul 2024

• "We travelled to Wales for the Bank Holiday Weekend and there was 18 of us."

  We had a fantastic stay and were happy with all the amenities provided. The 4 stars is because the cooker was quite slow to use especially when making food for a big group and in some rooms the tap water was very slow and the rooms headboards were quite dusty. Overall would definitely come back as it was a perfect place for a big group to have their own space yet gather together to socialise in the dining and living room. Also, it is close to loads of family friendly activities and the beautiful coast.

  Reviewed by Majida4.4★May 2024

• "When we arrived, the accommodation was ideal for our party of 23."

  But on the second day the hot water failed making conditions difficult for washing, personal hygiene and dish washing (1 working shower for the group). Telephone calls & texts to the owner's representative failed to resolve the situation; which continued for the rest of our holiday, Since April we have sought compensation, but the continued best efforts by Sykes for mediation have been ignored by the owner's representative.

  Reviewed by David4.1★Mar 2024

• "Fantastic place to stay with great facilities, exactly as described with secure comfy rooms and high quality communal areas."

  Good value for money

  Reviewed by Peter5.0★Aug 2023

• "Property was semi detached, this information wasn’t shared."

  . Lots of people lived in the other property and were coming and going all the time. It was stated there were extensive grounds, it was a large garden with no other grounds. One bathroom had no light, landlady said she would get an electrician in during the week, never happened. A bathroom light was sensored and went off all the time. Needed a lot of movement to turn it back on and stayed on for various seconds, 10,12,8 and sometimes only four seconds. There was a large crack in one hob, wasn’t safe to use. The was a big crack in one window and a damaged picture frame. When we were there, door entrance to upstairs shut and locked. Phoned for help. We were told to access the fuse up high which required a chair and a tall person. Some wires were loose and live. Had to fumble about with it to find out what to do. It was not at all clear. Nor was it safe to be doing ourselves. A couple of bathrooms flooded extensively when the shower was used. Had to ask for a mop as there wasn’t one readily available. There were three beds that were very uncomfortable. Clearly the mattresses were very old.

  Thank you for your comments, apologies if there were some cars in the local vicinity from other neighbours. The property advert doesn’t state extensive garden, but own walled garden. Apologies if there was any breakdown in communication with any staff regarding the bathroom light issue. If I had known I would have followed up swiftly on your behalf. The hob is in a kitchen in an upsatirs room and this facility is not advertised, the room should have been locked and we will ensure this is done in future. The window and picture frame will be checked. The door entrance switch is just above the door whch I can reach without needing a chair, I did offer to send some help out but was told you would be ok, I also called to check you were ok and was advised that you were. I can also confirm the electrics have recently been checked and are under a 5 year certificate. The bathrooms you mention are wet rooms and we have not had this issue before and the drains were also cleaned recently. The mattresses are only 3 to 4 years old but we appreciate mattresses can be subjective and personal preference, we are sorry they didn’t suit you on this occasion. Property Owner

  Reviewed by Judith1.9★Jul 2023

• "Overall we had a very enjoyable time at this place, however there was some negative feedback from some of our group which we list below: 1."

  There were no basic necessities like toilet paper, handwash or shower gell (only what previous guests may have left behind). Luckily the stores were still open so people managed. 2. All the double beds had spring mattresses which were uncomfortable. The single beds were okay. 3. The showers in two of the rooms had no curtains or screen to stop the water coming out into the room. The guests had to use towels to try and resolve the issue. 4. A couple of the rooms had no hot water even when used in the evening when no-one else was having showers. 5. No bin bags provided or cleaning cloths The living quarters were very nice and comfortable with an excellent kitchen and dining area.

  Thank you for your feedback. We are glad you enjoyed your stay. All of the furniture is in excellent working order however we do understand that customers will have personal preferences about the comfort. Our property is a self catering holiday let. We are going to provide handwash going forward but any other items for personal use, such as shower gel would need to be purchased by customers and brought with them. Toilet rolls are provided and may have been missed on changeover so I do apologise for this. The bin bags and cleaning cloths are under the sink or the utility area if needed. Some of the bathrooms are wet rooms. They dont have shower curtains. We are in the process of refurbishing the bathrooms and building a stand alone shower room with a really hot electric shower and this will be showcased on the website when completed Once again, thank you for your comments. These are very important to us and we hope to welcome you back in the future Property Owner

  Reviewed by Trishla3.4★Apr 2023

• "We rented out this property to celebrate our parents birthdays."

  There were 19 of us so trying to find somewhere suitable to accomodate us all was a challenge. Plas Coch fitted all requirements. The property was easy to find with lots of parking. The house was amazing so big and each room had its own ensuite/shower room. Would definitely book again. Thank you so much for a great stay. Mum and dad had a great birthday.

  Reviewed by Caron5.0★Feb 2023

• "The dinning and kitchen area was spacious and great for socializing."

  Only 2 of the 13 bedrooms had toilet roll so we had to go out and by some along with washing up liquid so we could leave the place as we found it. I made the booking and paid for everything months ago so it was disappointing to get an email we had to be out at 9:30am I stead of 10am (as per your listing on the website). If I had more time I would have looked at alternate arrangements as didn’t feel request was fare

  Hello Ceri We appreciate your feedback and glad you had a nice time , however, I must apologise for the shortage of toilet rolls and washing up liquid, i will take that up with the cleaners. I am sorry about the check time at 9.30, although its too late for your party, but if we had known, especially as it was a sunday you could of had a late check out. Because of your feedback, I will notify Sykes to put a note to say if guests require a later check out to inform us, which would be subject to availability, but we are happy to offer it if we can. Property Owner

  Reviewed by Ceri3.1★Jan 2023

• "Amazing villa - thank you!"

  Reviewed by Rob5.0★May 2022

• "Great old house in a really nice location"

  Reviewed by Allan4.7★Mar 2022

• "Nice big house."

  The kitchen was basic with adequate equipment. Parts of the cooker did not work but as we had the upstairs mini kitchen we were able to use the oven in there. Most of the showers aren't brilliant but we could juggle by using the better ones. Room 1 wet room - you needed to be quick as the water stayed for ages before drying up. Nice big rooms. WiFi not very good. Good layout of rooms.

  Reviewed by Christine3.8★Jan 2022

• "Excellent place, converted old nursing home so nice rooms, spacious and clean with en-suite facilities."

  Great communal spaces and large kitchen great for the large group we took to celebrate new year.

  Reviewed by Mark5.0★Dec 2021

• "Great time with family for a few days away!"

  Great location & very spacious. Only dissapointing points are the showers were warm and didnt seem to warm up and a couple of rooms showers was not working atall along with the heating in a couple of rooms, I think this needs to be sorted as with it being a very cold time of year and alot of children with us some rooms were freezing! I know the internet was stated that it is only for browsing only there was still only one room that anyone could pick up a WiFi connection. I think with these points rectified we would all most definitely consider staying here again!

  Reviewed by Emma3.4★Dec 2021

• "We had a wonderful stay at Plas Coch."

  The property was clean with a modern feel.It felt very spacious even with the large group of 18 that stayed. The kitchen was a good size with plenty of equipment and the spare fridges came in very handy. The dining area was a brilliant space for eating and congregating. The location is excellent for visiting nearby attractions like Chester, Colwyn Bay, Prestatyn etc. We walked locally to the beautiful river, childrens play area and mini assault course.There are a number of great pubs and eateries within walking distance too. Given that we had a few children with us who enjoy the outdoors the only recommendation I would make would be to put a washing machine in the property. We enjoyed it so much that we have booked again for next year. Thank you

  Reviewed by Emma4.7★Oct 2021

• "It was worth spending 4 nights - The landlord was very helpful and jolly."

  Reviewed by Shamsul4.4★Aug 2021

• "Friendly owner, nice size, lovely kitchen/dining room."

  Need to make sure everything in good order at least before guests arrived. Ground floor a room toilet dirty, room 1 and 2 shower no hot water, which cause lots inconvenience, even difficulty for us. I think it's fair for us to ask some money back, given these problems in the rooms.

  Reviewed by Keming3.4★Aug 2021

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