The lady at reception was very helpful and friendly. We stayed in the same apartment 3 years ago and it was great. Unfortunately, that wasn't the case this time. It wasn't as clean, some of the dishes were dirty, the pans needed replacing (the lids were melted), some of the light switches didn't work, the curtains were broken, there was only one hanging and they might as well take it down. Very thinly soundproof. It's a shame that the apartment isn't looked after better. As I said, the first time 3 years ago it was great!