Haus am Bach Gstaad, Bern

Good location (5 min from the ski lifts and the Snowpark, close to shops) nice apartment, very good for 2 families because 3 bathrooms, large space, beautiful kitchen (too bad for the lack of pans suitable for 8 people). We had to phone England to speak to the contact person given. This nice lady only spoke English and couldn't tell us much about the practical things in the apartment (raclette set available, foehn). On site the keys were easily found, but no one was there to explain to us where the basic things were (ski locker, trash can, hob ...). The check-out list in the apartment was English only and Wifi didn't work. Overall positive experience. Information collected from the neighbor very much appreciated.