When we arrived we found that the bed linen was full of dog hair and stains, which we had to wash before using. There are no instructions for the sauna or where to find the firewood. No one ever came and asked for a deposit, which we had specially changed into crowns. There was no reply to an email. When we left we received a nasty message saying that we had not separated the rubbish. However, everyone uses the rubbish bins.