The girls from the agency were very kind explaining everything to us, they asked us for a taxi so that it would not take us to the apartment. The apartment was very clean and they gave us a high chair and a cot that we requested, the location was great and views were incredible. The drawbacks that it did not have fans in the rooms were very hot because although there is air conditioning, it does not reach the rooms. The bed made a lot of noise and the kitchen utensils were very scarce.