Grey Craig Cottage

6 Customer Reviews

• "We had a wonderful time at grey Craig cottage ."

  if you want a lovely peaceful getaway in beautiful surroundings.

  Reviewed by Karyna5.0★Aug 2024

• "Unfortunately we didn't receive a very warm welcome."

  We booked the cottage in Jan and it was listed as dog friendly so we booked and paid for our small dog to come too. When I called to get key info the day before our arrival the owner said it would be ready for 4 and they would be in the door. (listing said ready for 3, but hey ho). She said she was busy and would come to see us on Mon morning. We arrived just after 4 and had just un packed the car when the owner turned up. On seeing our dog who was just sniffing around getting her bearings, the owner proceeded to tell us dogs not allowed in the bedrooms, hadn't we read their policy, had we brought blankets to cover the furniture at which point I said she doesn't go on the furniture. She then proceeded to tell us how much damage people and their dogs had caused and that was why she was no longer a dog friendly accommodation. All this time she stood with the patio door open, I asked twice if she wouldn't mind closing it so that our dog couldn't get out as the large gate onto the road was open. This was ignored and so I had to take my dog into the kitchen. We didn't receive any instructions on how to operate equipment at the property or how to find the badger cam that we'd read about. No friendly recommendations of nice places to go. The only info shared was negativity about our dog and how we must shower before using the hot tub. Just as well it is no longer dog friendly as the fields surrounding the cottage were beautiful and full of animals, but unfortunately no pavements on the road and no paths explained or found where we could walk the dog. On another subject we found it odd that there was a full sized dishwasher but only 4 cups, 4 plates 4 bowls 4 side plates. Very nice that the crockery was Denby, but again a negative note in the cupboard warning that any chips or cracks would be chargeable. Even worse that the kitchen sink was pot. Simple white crockery in abundance would have been preferable and more conducive to a relaxing break. We felt she had her priorities wrong and would have appreciated settees with more comfortable and supportive cushions. One of the seats in the jacuzzi was brown and the plastic coating was peeling off so we couldn't use it. It would have been helpful if there had been a folder with information about how to take the cover off the jacuzzi, how to turn it on and off, information about the area, the WiFi code, how to control the heating, restaurants to go to, the badger cam etc. Instead we were insulted and made to feel uncomfortable, tarred with a brush meant for others who had previously caused damage.

  So sorry you felt the way you did, I am however not going to respond to your abusive and petty comments. You were sent a dog policy point 9 in your booking documents from Sykes, you clearly did not read it and you are lashing out being a key board warrior. I was available any time you had my mobile number. We could have addressed all of your points face to face, as I say to all my guests, I'm only a text message away. Regard Shirley Property Owner

  Reviewed by Julie3.4★Apr 2024

• "Greycraig cottage was lovely and peaceful with beautiful surroundings."

  The cottage was clean and well presented on arrival and had the owners contact number if we needed anything. The owner met us when we arrived and welcomed us back o the property which was nice. Overall it was a good experience and we’ll definitely be back.

  Reviewed by Robyn5.0★Jul 2023

• "The cottage is beautiful & very well equipped."

  However an extra frying pan would be useful, especially if a family of 4 stay & would like a cooked breakfast. The double bed is quite creeky when you turn over during the night. None of this affected our stay in any way. We thoroughly enjoyed our time here & would definitely return in the future

  Reviewed by Paul4.4★May 2023

• "Beautiful cottage."

  Decorated lovely. Hot tub was very very hot which to be fair Shirley did warn us about. Very well equipped. We met & we managed to pet the pig wedgie. He was lovely. No-one would deliver food to us at this address even locally. Annan 9 mins away...but we did get ordered & went to pick it up. Check in at 4pm we thought was a bit late & checkout at 10am was very early....other than that....no complaints at all. Its a lovely place.

  Reviewed by Nicola5.0★Apr 2023

• "We had a brilliant time the peace and quiet was just what was needed , the cameras gave us the insight to the nocturnal habits of the wildlife which was fantastic."

  Thank you

  Thank you so much for your lovely feed back. We aim to provide a peaceful environment for both our guests and the wildlife and it is so nice that you enjoyed our wildlife Property Owner

  Reviewed by Pamela5.0★Apr 2023

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