The owners live in the house next door and are constantly at the window watching us, which restricts the privacy sought when renting a villa with a private space. Check-in scheduled for 4:00 pm, we waited until 5:00 pm, as the owner was cleaning the house. Checkout at 10:00 am without regard for the check-in delay. We were without electricity for 3 hours, the agency did nothing, the board that we didn't have access to went off. They accused us of breaking the pool drain, when it was already damaged.