We were received very friendly, the communication is not so good because we do not understand or speak Polish. Unfortunately, the beds are so low that it can be very difficult for seniors to get up, only the height of the children's bed is simply too low. The mattresses could also be exchanged and are very uncomfortable. The stairs can be a major obstacle for seniors and senior dogs. Unfortunately, our dog has the stairs mastered neither up nor down. He had panic and therefore a lot of stress.