The apartment was nice and clean, but there were no bed linens or towels available. The Arcobaleno Agency was quite rude. I think they shouldn't close for four hours in the afternoon, nor wait until 4 PM for an apartment to be cleaned only to find it completely unready. The refrigerator, boiler, and AC were off, making the apartment warm. Luckily, since I'm an expert in electrical appliances, I also found the two boxes where everything was turned on. I'll write more, but I'm out of words...