Outdated villa in a very nice location Contacting the landlord about arrival 3 days before without a reaction Contacting on the day of arrival about handing over the keys: no reaction Apartment not yet cleaned on arrival (cobwebs and dust in the corners). Various defects in the house could be remedied with the help of neighboring tenants (reset satellite system / dishwasher). One day without hot water, almost 2 days without heating, landlord does not communicate