I stayed at this property from July 24th to August 1st 2021. They made us wait until 4 pm for the accommodation even though it was ready much earlier despite the insistence due to the fact that we had been traveling for over 15 hours with 2 small children. On our arrival there was no Italian staff and it was very problematic, we were not given any information about the structure and services. The double bed was split and the temperature inside the house was over 35 degrees