The facility and accommodation was very nice! The swimming pool, which was included in our price, was very nice and provided a lot of fun for young and old :) The staff in the bathroom area and restaurant were also nice and helpful! The entire staff and the process at the front desk, however, an absolute disaster! The staff was more than unfriendly, overwhelmed and presumptuous. Poor accessibility, etc. Absolute minus point! Should be urgently "revised".