The apartment was clean upon arrival, except for a few cobwebs. The initial smell was a bit musty; a quick airing out beforehand would have been nice. The apartment walls are thin and noisy. We couldn't sleep past 7 a.m. because the upstairs tenant was walking around, among other things. The mattress was very soft. There was only one spare garbage bag. Two toilet paper rolls for three people and eight days. The friendly customer service at Interhome on site was positive. It was easy to get a spare key. The rooms are smaller than in the pictures.