Picking up the keys and the directions were easy and well explained. When we arrived at the apartment there was a used pair of boxer shorts on the floor and there were still hair clips under the sink in the bathroom. The apartment itself OK. The "bed" is not recommended for people with claustrophobia because the distance to the ceiling is very low. The parking lot is free if we're lucky. Every day there were 2-3 different cars in our parking lot, and there was no other parking space.